Neo Radio - Software update

Neo Radio can be updated with new software – this is done very simply via the Internet. Neo Radio provides Internet Radio channels for your B&O audio.

Read more about Neo Radio here.

Purchase Neo Radio here.

Software versions

Date Version Topics Details
01.02.2023 1 This is the first software version. The software supports Neo Radio - R1 - release 1.
15.01.2024 2 This software version contains everything in version 1. There have also been 3 updates. No. 1 - Now there is support for Neo Radio - R2 - release 2. The software supports B&O products in setup with Masterlink. In link rooms, where available masterlink products can Neo Radio fully serviced, in the same way as in the main room. In the main room can Neo Radio support audio/video setups where the speakers are connected to the video product and are mounted masterlink between the audio and video products. Setups are also supported where the speakers are connected to the audio product and masterlink connects the audio & video products.
No. 2 - Neo Radio can in this software also support Internet Radio channels which are streamed in AAC+ format. All AAC+ channels, which are a high-quality streaming format, are now part of NeoStream and Neo Radio. Select these channels in the web-based NeoStream.
No. 3 - Finally, an error has been fixed in the version 1 software - the error occurs when an Internet Radio channel is no longer available from the provider and it is still selected in NeoStram. Neo Radio could in some cases go into a state that required the power to be removed and reconnected. It is now fixed in version 2 of the software. In addition, a message has been introduced when a channel has disappeared from the provider. The message plays on the speaker and mentions that this channel cannot be played.
13.03.2024 3 This software version contains everything in version 2. Furthermore, a bug fix has been made masterlink. Neo Radio did not work correctly on some B&O audio products when masterlink was used from link space. If all products are in standby, booted Neo Radio not correct when pressing Radio from link room. This bug has been fixed. Please update if you have this error from link room. In addition, Internet streaming is now supported via playlists, so-called m3u8 playlists.
15.11.2024 4 This software version contains everything in version 3. 3 more bug fixes have been made. It is recommended to update to this version immediately. No. 1. Bluetooth was not properly un-muted when switching between Internet radio playback and Bluetooth. If Bluetooth - as an example - is set to channel 1 on the B&O product (via Netradio.net) and channel 2 is set to play an Internet Radio channel, then starts Bluetooth not always up correctly when switching back to Bluetooth from Radio streaming. It is fixed now in this software version.
No. 2. When Neo Radio is switched on by pressing Radio on the B&O product or via Radio pressing a B&O remote control, then starts Neo Radio up from standby. In connection with startup, the configuration is retrieved (both Neo Radio's own configuration and the Internet Radio channel configuration) during boot from neoradio.net the server. To do Neo Radio more robust, the configuration is now stored locally in Neo Radio. The server neoradio.net is hosted in a server environment in Denmark, where there is 24/7 monitoring, but in these times of hacking you never know. The server is backed up every night so that it can be quickly re-established. The robustness of this software update means that Neo Radio boots with the local configuration if it cannot get hold of the server neoradio.net. Change the Internet Radio channels on neoradio.net, then this configuration is of course retrieved at the next contact with the server and saved locally in Neo Radio.
No. 3. Operation has been optimized when using link rooms with Masterlink products.

How to update the software

We know it from the mobile phone or the computer – every once in a while new software comes out that needs to be installed.

Neo Radio - you can do a software update very easily - one press of the button

If you want to update the software, you must do the following:

  • Check that a fully assembled Power Link cable is connected between Neo Radio and your B&O product.
  • Check that an Internet cable is connected Neo Radio with connection to the Internet.
  • Put your B&O product in Stand-by with the remote control or on the B&O product directly.
  • Briefly press the small button on Neo Radio – the button is located between the Local antenna and the AUX socket.
Step OK Fejl
1 You will hear BEEP BEEP (two times BEEP) if the command was received correctly If you hear a long BEEP tone, an error has occurred - try again
If you hear BEEP BEEP (two times BEEP), no new software has been found. You continue to run with current software
2 You will now hear BEEP (single BEEP) if new software has been found. The download starts and updates automatically
3 Finally, you will hear BEEP BEEP (twice BEEP) as confirmation that the update went well. You now have the latest software installed