Neo TV (R1) – Samsung – User Guide

This user guide is for the product Neo TV, where the product is the link between a TV from Samsung and Bang & Olufsen speakers. It's all operated with a Beo4 or a Remote One.

The guide covers Release 1 (R1) of the product.

Introduction

A good film is best experienced if both picture and sound are perfect.

The picture from a Samsung is perfect, but lacks the sound from Bang & Olufsen speakers.

Neo TV ensures that the sound is transferred digitally to the B&O speaker via power link. The sound and TV are regulated with the well-known remote control from B&O.

Safety

In order to comply with safety and not cause any damage to physical products or people, the following must be respected.

  • Check immediately that the packaging is not damaged and Neo TV is not damaged. Do not use the product if it is damaged. Contact your supplier.
  • Dispose of the packaging in accordance with the applicable regulations where you live.
  • Use only the supplied AC/DC supply
  • Use only approved cables
  • Do not insert objects other than approved cables into plugs and holes
  • Do not disassemble the product or modify the product.
  • Do not subject the product to strong shocks or vibrations
  • Stop using the product if you see smoke or experience a strange smell from the product
  • Do not use organic solvents such as alcohol, benzine or paint thinner to clean the product.
  • Do not wet the product with any means.
  • Periodically remove dust from the product with a dry cloth.
  • Do not wrap the product in fabric or adhesive so that the product cannot receive fresh air.
  • Do not insert your fingers into open connectors or other openings in the product
  • Small loose screws are included for mounting the product - make sure that children do not have access to the screws

Environmental considerations

If Neo TV is no longer functional or is no longer to be used, it must be disposed of in a responsible manner. Hand it in for recycling in your municipality so that the product's parts can be recycled or destroyed properly.

Contents of the package

Before you start installing the product, check that the package contains a Neo TV with a 12V power supply.

Not included

  • Toslink cable between Neo TV and your TV
  • Network cable for the Internet
  • Power Link cable

These cables can be purchased at the Beomesteren webshop - Shop.neomesteren. Dk

Overview of daily operation

TVBeo4Beo4 NaviBeoRemote Onesamsung remote
Turn on the TVTVTVTVStandby button
Turn off the TVStandby buttonStandby buttonStandby buttonStandby button
Channel change on TV – upYellow buttonYellow buttonP+Channel - up arrow
Channel change on TV – downBlue buttonBlue buttonP-Channel - down arrow
TV Guide (EPG)Green buttonGreen buttonGuideGuide
Home MenuMenuMenuMenuHome
InputDTV/SATDTVMyBottom 1Input
SettingsRed button
LIST + Format
Red button
LIST + Format
MyBottom 2
LIST + Format
Settings
Back in a menuStopStopBackBack
Exit out of all menusExitBackExit
Mute the soundVolume up/downVolume up/downVolume up/downMute

Setting up the product

Do not connect the included power supply until all other cables have been installed.

Place Neo TV in a safe place and so the IR signal from the B&O remote control has unobstructed access Neo TV.

Before use, it must be ensured that all installed cables are not damaged or have visible external damage.

The product must be set up before use. The following setup of the product must be performed

  • Preparation of the B&O remote control
  • Neo TV must be adapted to the installed TV make
  • The TV must be prepared so that the sound comes out of the digital output, which ensures that the sound is transferred in the best way to the B&O speaker
  • Setting the sound level on the B&O speaker

Preparation of the B&O remote control

You must adapt your B&O remote control to the new setup with your TV. It is recommended to read the manual on the B&O remote control used - which can be downloaded directly from Bang & Olufsen's website.

You must adapt the remote control to the necessary buttons in the LIST menu.

The following buttons must be added to the LIST menu

  • FORMAT button – this is used to bring up Settings on the TV

The method for adding buttons in the LIST menu appears in the manual on the Bang & Olufsen website.

Setting up the TV for correct sound output

Neo TV receives the sound from the TV digitally via an optical fiber cable, also called Optical Toslink. It can be purchased here

The sound is sent directly through Neo TV to the B&O speaker via the Power Link cable. It can be purchased here

There is volume regulation of the sound - which is controlled from the B&O remote control - but otherwise the sound is not disturbed.

The TV must be set up to send the sound out of the optical toslink output.
Often the TV has the option to send the sound both to Toslink and the TV's own speaker or only to Toslink. The Beomesteren recommends only the Toslink output, so the sound can only be regulated via the B&O remote control.

Consult the TV's own manual to do this setup.

Typically this happens by choosing

  • Settings on TV, hereafter
  • sound and finally
  • Audio output

Choose Optical.

Choose PCM

Note - very important: Digital audio output must be set to PCM - otherwise the sound will not work Neo TV and thus in your B&O speaker.

Note - Neo TV turns on when the TV turns on and turns off when the TV turns off. This is controlled by the optical cable. It is therefore important that the optical signal is present. Check it by looking at the end of the cable - if there is a red light, then the optical signal is present and it is set up correctly.

Choice of TV brand

Neo Tv is developed to fit several TV brands. The following brands can be used

Number Make Remark
101 LG In operation
102 Samsung In operation
103 Philips In operation
104 Sony In operation
105 Loewe (We See, Bild C and Bild I) In operation
106 Panasonic In operation
107 Sharp Planned
108 Hisense Planned
109 Loewe (Image 1,2,3,V,S) In operation

If you want to change the TV make, do the following

(NOTE, this can only be done when the TV is off/standby. If you are not sure if the TV is in standby, remove the power from the TV before setting up)

MENU is the menu button on the remote control)

MENU 1 XXX GO

You must replace the 3 pieces XXX with the number in the table. For example, if you want to set up for Samsung TV with number 102, you must do the following

MENU 1 102 GO

When the setup is done, the setup is saved automatically. If the setup went well, two short beeps will be heard. If you hear a long BEEP, the setup did not go well and you need to redo it.

Setting up the sound level on the Beolab speaker

The sound from the B&O speaker can be adjusted with the B&O remote control.

The sound can be set up in two areas. A desired start-up sound and a maximum sound level can be set.

Startup sound

The startup sound can be adjusted between 0% (the sound is completely gone) to 100% (the sound is at maximum level). From the factory, the starting level is limited to 20%. This can be changed between 0% and 100%.

Warning - do not set the start volume higher than 50%. It can cause hearing damage to people in the room.

You don't have to worry if the starting sound of 20% is satisfactory.

If you want to change the start sound, you can do the following via the LIST buttons.
(NOTE, this can only be done when the TV is off/standby. MENU is the menu button on the remote control). 

Marking:

MENU 3 XXX GO

You must then replace the three XXX with your desired start sound level. You write eg 000 for 0% or 010 for 10% or 030 for 30% sound level.

If you want to set 30% start sound level, press the following

MENU 3 030 GO

If the setup went well, you will hear 2 short BEEP sounds. If the setup did not go well, you will hear a long BEEP sound. Try again until you get 2 short BEEP sounds.

Note that the start-up sound cannot be set higher than the maximum sound level. From the factory, the maximum sound level is set to 100%, but can be set lower (see next section).

Maximum sound

MENU 2 XXX GO

Software update

Neo TV software can be updated. Read here how

Technical help

If a technical problem occurs with Neo TV you must remedy the error before contacting the place of purchase.

You can also read more on the Beomesteren website - www.neomesteren. Dk

If the product is in a state where the product no longer responds to the remote control, you can try the following

  1. Disconnect the power to the product by unplugging the power supply from the outlet or disconnecting the 12 V cord from the product. Wait 5 seconds and reconnect the power. If this does not help, go to point 2

  2. You can reset the product - back to its original setting. This is done by pressing the following on the remote control. TV must be switched off.
    Note that you must then set up the product again - see above in the manual.

    MENU 9 9 9 8 GO

    It will reset all settings
  3. Remove the 12 V cable Neo TV. Wait 10 seconds.
    Press and hold the Reset button on the product.
    (Use the end of a paper clip or similar. Press carefully so you don't damage the small push button inside the product)
    Now connect the power simultaneous by holding down the Reset button.
    This will reset everything on the product and you will have to perform the setup again.

You will subsequently hear 4 short beeps as a response that it went well.