User Manual - Neo Radio (Release 2 – R2)
Get the user manual Neo Radio and understand how to get Internet Radio channels on B&O products and Bluetooth streamers.
Neo Radio in release 2 also supports B&O products with Bang & Olufsen Masterlink.
This user guide is for the product Neo Radio (R2 = Release 2).
Also read the user manual for Neo Radio ( here
Introduction
Neo Radio provides Internet Radio on B&O products (BeoSound, BeoMaster, BeoCenter). In addition, there is a connection to a B&O gramophone and finally you can Bluetooth stream from mobile devices.
Safety
In order to comply with safety and not cause any damage to physical products or people, the following must be respected.
- Check immediately that the packaging is not damaged and Neo Radio is not damaged. Do not use the product if it is damaged. Contact your supplier.
- Dispose of the packaging in accordance with the applicable regulations where you live.
- Use only the supplied AC/DC supply
- Use only approved cables
- Do not insert objects other than approved cables into plugs and holes
- Do not disassemble the product or modify the product.
- Do not subject the product to strong shocks or vibrations
- Stop using the product if you see smoke or experience a strange smell from the product
- Do not use organic solvents such as alcohol, benzine or paint thinner to clean the product.
- Do not wet the product with any means.
- Periodically remove dust from the product with a dry cloth.
- Do not wrap the product in fabric or adhesive so that the product cannot receive fresh air.
- Do not insert your fingers into open connectors or other openings in the product
Environmental considerations
If Neo Radio is no longer functional or is no longer to be used, it must be disposed of in a responsible manner. Hand it in for recycling in your municipality so that the product's parts can be recycled or destroyed properly.
Contents of the package
Before installing the product, check that the package contains a Neo Radio with a 12V power supply.
Not included
- Antenna cable between Neo Radio and the B&O product
- Network cable for the Internet
- Power Link cable
- AUX cable
- Masterlink cable
These cables can be purchased at Neo Shop
Software update
Start by updating the software to the latest
Neo Radio can update the software via the connected Internet cable.
To update the software, do the following:
– Check that a fully assembled Power Link cable is connected between Neo Radio and your B&O product.
– Check that there is an Internet cable connected to the Internet.
– Put your B&O product in Stand-by with the remote control or on the B&O product directly.
– Briefly press the small button on Neo Radio – the button is located between the Local antenna and the AUX socket.
| Step | OK | Fejl |
|---|---|---|
| 1 | You will hear BEEP BEEP (two times BEEP) if the command was received correctly | If you hear a long BEEP tone, an error has occurred - try again |
| If you hear BEEP BEEP (two times BEEP), no new software has been found. You continue to run with current software | ||
| 2 | There is now a beep (single beep) if new software has been found. The download starts and updates automatically | |
| 3 | Finally, you will hear BEEP BEEP (twice BEEP) as confirmation that the update went well. You now have the latest software installed |
Connecting cables between Neo Radio and B&O equipment
Do not connect the included power supply until all other cables have been installed.
Before use, it must be ensured that all installed cables are not damaged or have visible external damage.
Neo Radio requires a stable Internet connection to work optimally. If the Internet connection is not stable or the speed is too low, you will experience disturbances in the sound. It must therefore be ensured that there is a stable and wired connection to the router in the house.
Neo Radio does not work with a wireless WiFi connection, as this connection is often too unstable for uninterrupted music.
The following cables must be connected:
1 – Connect an antenna cable between Neo Radio and your B&O product
2 – Connect a fully assembled Power Link cable between Neo Radio and your B&O product
3 – If you want to use a gramophone via the AUX input on your B&O product, you must also connect an AUX cable between Neo Radio and your B&O equipment.
4 – If you want to listen to FM channels in your local area (if it is not available as an Internet channel), you must also connect your local antenna to Neo Radio.
5 – Masterlink cable for B&O products.
The B&O gramophone can be connected in two ways. Read about this later.
Neo Radio can be set up with or without B&O Masterlink
Read here more about setting up the B&O products
B&O audio system with speakers
A B&O audio system with speakers (where for is connected to a link room (multi room) or B&O TV) only requires a powerlink connection to the B&O product.
B&O audio / video system with Masterlink and link room
A B&O audio system with link room (or multiroom) via B&O Masterlink or a full B&O system with both audio and video products in the main room and audio system in the link room (e.g. kitchen or bathroom).
Such a setup requires both a powerlink connection and a masterlink connection to the B&O system.
Which cables should I use for B&O masterlink
The connection to the existing master link connection in your current setup can be done in different ways. It depends on how it is made beforehand. On Neo Shop cables can be purchased for 3 different methods.
Read more here, how you can do it and be inspired
Preparation of the B&O product for Neo Radio with Internet Radio
Neo Radio uses the FM receiver on the B&O product. The FM receiver must therefore be set up before use.
If you have a B&O product with 20 fixed FM channels, each channel must be set to 90.0 MHz. Consult the B&O manual for help setting the FM channel at 90.0 MHz.
It only needs to be done once and is a tedious process, but necessary. If you have a B&O product with 99 fixed channels and want to use 99 Internet channels, it is a difficult process, but it only has to be done once in connection with setup. We're sorry, but that's the setup.
Daily use of Neo Radio and the B&O product
When all the cables have been connected and the setting of the fixed FM channels has been completed, the products are ready for daily use.
Internet Radio on Neo Radio
To listen to Internet Radio on the B&O product, press RADIO on the B&O remote control or press RADIO on the B&O product.
Select channel number 1 for example 20 or 99 - depending on how many fixed channels your B&O product has.
Neo Radio comes with 10 fixed channels installed - which can be changed to own channels.
Start by listening to these channels to test the setup. When everything is installed correctly, the time has come to set your own channels.
To set up your own channels, you must use the welcome letter (which was in the packaging when unpacking). Here is the Username and Password to log in to NeoRadio.net. Save the welcome letter so that you remember the login data.
Login to Neoradio.net and make your change in the channel setup so that it fits exactly to your wishes.
When you have made a change, press Standby on the B&O product and switch on the Radio again. Hereby updating Neo Radio for your setup in NeoRadio.net – important to get the new channel list setup.
Local radio stations
There are many radio stations on the Internet, but there may be local FM stations that are not available on the Internet or on NeoStream.
It is possible to hear these local radio stations via Neo Radio and your B&O plant. Connect your FM antenna to NeoRadio on the input for local antenna.
If you - as an example - choose to listen to your local radio station on program 10 on your B&O system, you must set program 10 to local antenna when setting up NeoStream (via the web interface). This means that the signal goes through directly Neo Radio and directly to your B&O product.
You must then set the FM receiver to the desired local station. If your local station - for example - is on the frequency FM 92.9 MHz, then the B&O product's FM receiver must be set to 92.9 MHz.
Bluetooth streaming
Neo Radio supports Bluetooth streaming from mobile devices. For example, it is possible to stream from
The best solution is to permanently mount an older mobile phone or an older iPad, which is permanently at the B&O facility. This makes it easy to use in everyday life.
Neo Radio supports Bluetooth (version 4.2), which gives you stable music streaming at high speed.
Choose Neo Radio on the Bluetooth list on your mobile device. Search for Bluetooth devices in Settings on your mobile device. The name NeoRadio appears in the list.
Neo Radio comes set up with 10 fixed channels. Here is Bluetooth selection on FM channel 9. It can be changed to another channel, e.g. channel 1 or channel 20 via the NeoRadio.net setup.
Therefore, on the B&O product, select – RADIO – 9 (or whichever channel you have selected in the setup)
Gramophone
Neo Radio supports connection to a B&O gramophone. Neo Radio has a built-in RIAA amplifier, so please check that a gramophone without RIAA amplifier is used.
It is possible for Neo Radio to play the B&O gramophone in two ways:
A – Connect the gramophone to the input “Turntable” on Neo Radio. Select in the setup of NeoRadio.net, which FM channel gramophone should be played through.
(This function will come later in a software update)
B – Connect the gramophone to the input “Turntable” on Neo Radio. Connect a DIN 5 pole AUX cable between Neo Radio (AUX connector) and the B&O product (AUX connector). To play the gramophone, the AUX input on the B&O product must be selected.
Technical help
If a technical problem occurs with Neo Radio you must try to remedy the error yourself before contacting the place of purchase.
You can also read more at Neomesteren Homepage - www.neomesteren. Dk
Neo Radio does not work - test and do the following
- Is the power supply connected? Neo Radio
- Is there an LED that is steady green or flashes green
- No – Check power supply
- Yes – Power supply is OK and working
- Connect the cable to the Internet - then check the LED
- It is still flashing - there is no connection to the Internet
- It lights up continuously green – Power supply is OK and the Internet is connected
- Connect a fully assembled powerlink cable between Neo Radio and your B&O product.
- Many thin powerlink cables are not fully assembled and do not work Neo Radio. Although the 8-pole DIN plug has 8 pins, the thin cables are only fitted with 4 conductors inside the cable. These are MK3 cables.
- You need a fully assembled cable (a MK 2 or Mk9 cable from Neomesteren)
- Neo Radio uses the control signals in the powerlink cable to turn on and off. If the cable is not fully assembled, you can Neo Radio does not turn on and therefore does not work
- Read more about powerlink cables here
- Connect antenna cable between Neo Radio and the FM input on your B&O product
- Set channel 1 and channel 2 on your FM receiver to 90.0 MHz
- Neo Radio sends Internet Radio channels to your B&O FM receiver on 90.0 MHz.
- In rare cases, a local powerful FM transmitter on 90.0 MHz can create a noise problem - if you don't experience a problem in everyday life, then everything is fine.
- If you experience noise from a strong local FM station, you can change the 90.0 MHz in the setup on Neoradio.net - then remember to change it on your FM receiver as well. For example, if you change to 92.0 MHz in Neoradio.net, you must also change to 92.0 MHz on your FM receiver per channel. Normally it will not be necessary to change anything.
- Then set several channels to 90.0 MHz – i.e. channel 3, channel 4, etc. You must set all the channels on which you wish to receive.
- Check that you can switch between the set channels. There are pre-configured channels from the start that you can use for testing.
- Connect a Masterlink cable between Neo Radio and your B&O product
- This cable must only be installed if you have link room products via master link (multi-room products), e.g. Beolab 3500, Beolab 2000 or Beolab Active.
- The master link cable must also be installed if you have a master link between your TV and your audio product where the Beolab speakers are connected to your TV.
- Read more about connection with master link here
- If you still have problem getting Neo Radio to work, contact the dealer where you bought the product or contact Neomesteren direct.