Neo 7 - Software update

We know it from the mobile phone or the computer – every once in a while new software comes out that needs to be installed.

If you want to update the software, you must do the following:

  • Connect a network cable with an Internet connection to the connector marked "Internet". Neo 7 Adapter
  • Connect the power supply
  • Switch off the TV by pressing the Stand-by button
  • Wait 2 minutes, so that you are sure that the TV is completely switched off (alternatively remove the power to the TV)
  • With Beo4 or Remote One press: MENU 9 8 7 6 GO
Step OK Fejl
1 You will hear BEEP BEEP (two times BEEP) if the command was received correctly If you hear a long BEEP tone, an error has occurred - try again
If you hear BEEP BEEP (two times BEEP), no new software has been found. You continue to run with current software
2 There is now a beep (single beep) if new software has been found. The download starts and updates automatically
3 Finally, you will hear BEEP BEEP (twice BEEP) as confirmation that the update went well. You now have the latest software installed

If the update failed, the product restarts with the previous software version.

Here is the overview of software versions

Date Version Topics
01.06.2022 1 This is the first software version. The software supports LG and Samsung TVs
20.07.2022 2 This software version contains everything in version 1 plus a support for Sony TV.
08.09.2022 3 This software version contains everything in version 2 plus support for Philips TV. In addition, 2 extra buttons have been added on Beo4 and Remote One. Read more details in the table below.
14.04.2023 4 This software contains everything in version 3 plus now also support for Loewe (Bild 1,2,3,V,S)
19.09.2023 5 This software includes everything in version 4 plus support for Neo 7 (R2 - release 2) and Neo TV (R3 - release 3). Furthermore, the operation on the Samsung TV (profile 102) has been improved around the use of the Back and Exit buttons.

New buttons in software version 3

B&O button LG (101) Samsung (102) Phillips (103) Sony (104) Lowe (105)
Beo4 - DTV button Input Source Sources Input selector
Beo4 - SAT button Input Source Sources Input selector
Beo4 - Red button Settings Settings Menu Quick setting
Beoremote One - MitValg 1 button Input Source Sources Input selector
Beoremote One - MitValg 2 button Settings Settings Menu Quick setting