Software update on Neo 7
We know it from our mobile phones or computers - every now and then new software comes along that needs to be installed.
If you want to update the software, do the following:
- Connect a network cable with an Internet connection to the connector marked "Internet" on Neo 7 Adapter
- Connect the power supply
- Turn off the TV by pressing the Stand-by button
- Wait 2 minutes to make sure the TV is completely off (alternatively, remove power to the TV)
- With Beo4 or Remote One, press: MENU 9 8 7 6 GO
| Step | OK | Error |
|---|---|---|
| 1 | You hear BIP BIP (twice BIP) if the command was understood correctly | If you hear a long BIP tone, an error has occurred - try again |
| If you hear BIP BIP (twice BIP), then no new software has been found. You continue to run the current software | ||
| 2 | You now hear BIP (single BIP) if new software is found. Download goes live and updates automatically | |
| 3 | Finally, you hear BIP BIP (twice BIP), confirming that the update went well. You now have the latest software installed |
If the update fails, the product restarts with the previous software version.
Here is the overview of software versions
| Date | Version | Content |
|---|---|---|
| 01.06.2022 | 1 | This is the first software version. The software supports LG and Samsung TV |
| 20.07.2022 | 2 | This software version includes everything in version 1 plus support for Sony TVs. |
| 08.09.2022 | 3 | This software version includes everything in version 2 plus support for Philips TV. In addition, 2 extra buttons have been added on Beo4 and Remote One. Read more details in the table below. |
| 14.04.2023 | 4 | This software contains everything in version 3 plus now also support for Loewe (Bild 1,2,3,V,S) |
| 19.09.2023 | 5 | This software contains everything in version 4 plus support for Neo 7 (R2 - release 2) and Neo TV (R3 - release 3). In addition, the operation on Samsung TV (profile 102) has been improved around the use of the Back and Exit buttons. |
New buttons in software version 3
| B&O button | LG (101) | Samsung (102) | Philips (103) | Sony (104) | Loewe (105) |
|---|---|---|---|---|---|
| Beo4 - DTV button | Input | Source | Soruces | Input selector | |
| Beo4 - SAT button | Input | Source | Soruces | Input selector | |
| Beo4 - Red button | Settings | Settings | Menu | Quick setting | |
| Beoremote One - MyButton 1 button | Input | Source | Soruces | Input selector | |
| Beoremote One - MyButton 2 button | Settings | Settings | Menu | Quick setting |