Software update on Neo 7

We know it from our mobile phones or computers - every now and then new software comes along that needs to be installed.

If you want to update the software, do the following:

  • Connect a network cable with an Internet connection to the connector marked "Internet" on Neo 7 Adapter
  • Connect the power supply
  • Turn off the TV by pressing the Stand-by button
  • Wait 2 minutes to make sure the TV is completely off (alternatively, remove power to the TV)
  • With Beo4 or Remote One, press: MENU 9 8 7 6 GO
Step OK Error
1 You hear BIP BIP (twice BIP) if the command was understood correctly If you hear a long BIP tone, an error has occurred - try again
If you hear BIP BIP (twice BIP), then no new software has been found. You continue to run the current software
2 You now hear BIP (single BIP) if new software is found. Download goes live and updates automatically
3 Finally, you hear BIP BIP (twice BIP), confirming that the update went well. You now have the latest software installed

If the update fails, the product restarts with the previous software version.

Here is the overview of software versions

Date Version Content
01.06.2022 1 This is the first software version. The software supports LG and Samsung TV
20.07.2022 2 This software version includes everything in version 1 plus support for Sony TVs.
08.09.2022 3 This software version includes everything in version 2 plus support for Philips TV. In addition, 2 extra buttons have been added on Beo4 and Remote One. Read more details in the table below.
14.04.2023 4 This software contains everything in version 3 plus now also support for Loewe (Bild 1,2,3,V,S)
19.09.2023 5 This software contains everything in version 4 plus support for Neo 7 (R2 - release 2) and Neo TV (R3 - release 3). In addition, the operation on Samsung TV (profile 102) has been improved around the use of the Back and Exit buttons.

New buttons in software version 3

B&O button LG (101) Samsung (102) Philips (103) Sony (104) Loewe (105)
Beo4 - DTV button Input Source Soruces Input selector
Beo4 - SAT button Input Source Soruces Input selector
Beo4 - Red button Settings Settings Menu Quick setting
Beoremote One - MyButton 1 button Input Source Soruces Input selector
Beoremote One - MyButton 2 button Settings Settings Menu Quick setting